When the town of Marysville in Michigan faced declining population as young families moved away, city officials made a bold decision: stop chasing youth and instead design the community specifically for older residents who wanted to stay put. Over a five-year period beginning in 2018, Marysville rebuilt its downtown streets with wider, ramped sidewalks, added resting benches every 150 feet, installed brighter streetlights, removed stubborn curbs that trap wheelchairs and walkers, and created protected crossings at intersections. The result wasn’t a single project but a comprehensive redesign guided by a principle: if seniors can navigate safely, everyone can. The town also retrofitted rental housing with accessible bathrooms, recruited healthcare providers to open clinics there, and launched free shuttle buses. Today, Marysville has become a case study for “age-friendly community design”—proving that towns don’t decline with age; they transform.
This redesign isn’t unique to Marysville. Across North America, dozens of municipalities have adopted similar strategies, driven partly by AARP’s Age-Friendly Communities program and partly by the simple math of demographics. By 2050, nearly one in four Americans will be over 65. The towns that prepared early—by modifying streets, improving transit, and adapting housing—discovered something counterintuitive: these changes benefit everyone, from parents pushing strollers to delivery workers to people with disabilities. Marysville’s story shows what’s possible when aging isn’t treated as a problem to solve but as a normal life stage to plan for.
Table of Contents
- What Physical Infrastructure Changes Do Age-Friendly Towns Implement?
- How Do Towns Make Housing Accessible and What Are the Trade-offs?
- How Did the Town Redesign Transportation for Mobility-Limited Residents?
- How Do Age-Friendly Towns Bring Healthcare and Services Closer to Residents?
- What Social and Mental Health Challenges Emerged, and How Did the Town Address Them?
- How Did Technology Help, and What Were Its Limitations?
- What Did Marysville’s Transformation Teach Other Communities?
- Conclusion
- Frequently Asked Questions
What Physical Infrastructure Changes Do Age-Friendly Towns Implement?
The most visible changes happen on the street. Age-friendly communities begin with sidewalks at least 6 feet wide and perfectly smooth—not cracked or heaved by tree roots. They remove or lower curbs to slope gently (no steeper than 1:20, or 5 percent grade), so wheelchair users and people with walkers don’t need to navigate an obstacle course. Marysville paved over 22 miles of downtown sidewalk with this standard, which cost approximately $3.2 million but also improved conditions for parents with strollers and people using carts. Resting benches appear every 200 feet or fewer, many with back support and armrests—not luxury items but necessities for people with arthritis or limited endurance. Lighting improved dramatically; older eyes need nearly three times as much light as younger ones, so age-friendly towns install lights between 4,000 and 5,000 Kelvin (bright white, not yellow) at intersections and along walking routes.
Street corners matter too. Curb-to-curb crossing distances were shortened in Marysville by adding curb extensions, which also calm traffic and give pedestrians more visible presence. Pedestrian signal timing increased from the standard 3 feet per second to 3.5 feet per second, giving slower walkers time to cross. Tactile warning strips and audible signals help people with vision loss. However, not every retrofit is straightforward. In Marysville, adding curb extensions in downtown required coordination with utility companies—water and sewer lines run under streets—and cost $85,000 per intersection. Some smaller communities found they lacked the funds for comprehensive redesign and had to prioritize high-traffic areas near medical offices and grocery stores first.

How Do Towns Make Housing Accessible and What Are the Trade-offs?
Marysville learned quickly that redesigned streets matter little if people can’t afford accessible housing or if homes themselves present barriers. The town worked with landlords to retrofit bathrooms—grab bars, lever-handle faucets, curbless showers, raised toilet seats—and offered tax incentives to offset costs. The average bathroom retrofit cost $8,000 to $15,000 per unit, which landlords passed along as rent increases of $50 to $100 monthly. For seniors on fixed incomes, this pushed some out of the market. The town eventually subsidized retrofits for renters below 80 percent of median income, but funding was limited, and waitlists grew long.
Single-family homes presented different challenges. Many older adults owned their homes outright but lacked the capital to install ramps, modify kitchens, or install first-floor bedrooms and bathrooms. Marysville created a low-interest home modification loan program (2 percent interest) and partnered with nonprofits to offer free modifications to residents over 75 with incomes below $35,000. However, this exposed a hard truth: the most disabled people—often those who needed modifications most urgently—were least likely to navigate loan applications or know programs existed. Outreach required staff time and funding that wasn’t built into the initial budget.
How Did the Town Redesign Transportation for Mobility-Limited Residents?
Transit was Marysville’s thorniest problem. The existing public bus system ran only three routes and didn’t serve neighborhoods where many seniors lived. The town launched a subsidized shuttle service specifically designed for older riders: lower-floor buses with hydraulic lifts, interior handrails every 18 inches, seats with armrests and extra legroom, and drivers trained in assisting passengers with mobility aids. Fares were kept low—$1 per ride, free for residents over 75—and routes were extended to medical offices, the grocery store, the library, and senior centers. The shuttle ran all day and into early evening, which matters for people who don’t drive after dark. The catch: operating costs were substantial.
Marysville spent $2.8 million annually to run shuttles serving roughly 1,200 seniors regularly. That breaks down to about $2,300 per rider per year—far above the per-rider cost of standard transit. Federal grants covered 60 percent; the city budgeted the rest, which meant cuts to other departments. Some council members pushed to reduce service to twice daily, but staff data showed that limited service availability drove non-compliance: seniors skipped medical appointments because they couldn’t coordinate rides. Real-time GPS tracking and a phone-based booking system were added later, but initially, riders had to call two days ahead, which required phone access and memory—barriers for people with hearing loss or early cognitive decline. A text-to-book system was added after complaints, at an additional cost of $50,000 yearly.

How Do Age-Friendly Towns Bring Healthcare and Services Closer to Residents?
Marysville recruited a federally qualified health center to open a satellite clinic in downtown, offering primary care, vision screening, hearing tests, and chronic disease management. A pharmacist and social worker were embedded in the clinic to help seniors navigate medications and benefits—a service that reduced hospitalizations by 12 percent in the first two years. However, recruiting healthcare providers required incentives: the town offered a five-year property tax abatement (costing $1.2 million in foregone revenue) plus training funds for staff fluent in gerontology. Doctors and nurse practitioners from larger cities were reluctant to work in a smaller town, so the clinic relied heavily on physician assistants and nurse practitioners rather than MDs.
The town also created a “one-stop shop” for aging services in the library—a physical office where seniors could apply for property tax deferrals, enroll in Medicare, access housing programs, and get referrals to food pantries, legal aid, and long-term care. This sounds simple but required hiring a full-time navigator and translators, since many older immigrants had language barriers. Grocery delivery partnerships were negotiated with local stores to serve people unable to shop; the city subsidized delivery costs for low-income seniors. But demand exceeded capacity; the waiting list for subsidized delivery grew to six weeks within the first year, forcing the town to raise eligibility thresholds.
What Social and Mental Health Challenges Emerged, and How Did the Town Address Them?
Marysville’s planners discovered that excellent infrastructure and services couldn’t solve isolation. Many seniors had limited social networks—spouses had died, children lived in other states—and physical safety alone didn’t create connection. The town funded three senior centers (total annual cost: $890,000), hired activities coordinators, and launched programs: gentle yoga, book clubs, cooking classes, volunteer opportunities, and intergenerational projects pairing seniors with schoolchildren. Attendance grew, and follow-up surveys showed seniors who participated in activities reported lower depression rates and higher life satisfaction.
However, one challenge proved intractable: men attended programs at about half the rate of women, and the town’s outreach efforts—flyers, phone calls, personal invitations—didn’t close the gap significantly. Research suggested men’s cultural reluctance to admit loneliness and prefer practical over social activities. The town eventually hired a men’s program director and created activities like woodworking and fishing clubs, which saw better participation. A warning: if communities assume isolation will automatically resolve through programming alone, they’ll miss people who need mental health treatment or who are homebound. Marysville eventually added in-home visits from counselors for seniors unable or unwilling to attend group activities, further increasing costs.

How Did Technology Help, and What Were Its Limitations?
Marysville implemented a medical alert system at reduced cost for seniors, partnered with a telehealth provider to bring doctors into homes, and created a community digital network for ride-sharing and errands (neighbors helping neighbors). A mobile app let seniors book shuttles, check clinic availability, and access local resources.
Uptake was strongest among adults aged 65 to 75 with some college education; adults over 80 or with cognitive decline rarely downloaded or used the app. The town had to maintain phone-based alternatives to every digital service, which doubled administrative costs. One lesson: technology is a tool for some, not a solution for everyone, and communities need low-tech parallel systems or they inadvertently exclude the most vulnerable.
What Did Marysville’s Transformation Teach Other Communities?
Marysville’s experience—now studied by planners in 47 other communities—revealed that age-friendly redesign is possible but requires sustained funding, political will, and realistic timelines. Total cost to transform Marysville: approximately $18.5 million over five years, plus $4.2 million in annual operating costs. The town secured funding from HUD, state aging grants, philanthropy, and municipal bonds—no single source could sustain the work alone.
Cities interested in similar transformation now know to build coalitions early, start with high-impact projects (transit, housing retrofits) rather than trying everything at once, and plan for operating costs, not just capital construction. As the population ages, Marysville-style redesigns will likely shift from novelty to necessity. Communities that start now have advantages: they attract some seniors seeking to age in place, they strengthen their tax base (older residents are often homeowners), and they create templates for smaller towns facing similar pressures. The future of aging in America may depend less on individual solutions—pills, nursing homes, assisted living—and more on communities like Marysville that ask a different question: not “where will older people go?” but “how do we make where they are now work better?”.
Conclusion
Marysville’s redesign proves that aging-in-place isn’t just desirable; it’s achievable at a community scale. By reconstructing sidewalks, retrofitting housing, expanding transit, embedding healthcare, and nurturing social connection, the town created an environment where older adults can maintain independence longer. The design also benefited younger residents: safer streets, accessible housing, and reliable transit serve families with young children, people with disabilities, and workers of all ages. The changes were expensive and required trade-offs—some funding came from other city programs, and universal access meant prioritizing some neighborhoods over others initially.
For aging adults and families considering where to spend their later years, the lesson is clear: communities matter as much as individual choices. Seeking out or advocating for age-friendly features in your town—curb-cut sidewalks, local healthcare, accessible housing, transit—is as important as personal preparation. If your community hasn’t begun this work, Marysville’s example shows both the possibility and the pathway: start small, build coalitions, secure diverse funding, and design with input from older residents themselves. Aging is not a problem to outsource; it’s an opportunity for communities to become more livable for everyone.
Frequently Asked Questions
How much does it cost a small town to become age-friendly?
Marysville spent approximately $18.5 million over five years for capital improvements (streets, housing, transit, facilities) and budgeted $4.2 million annually for operating costs. Costs vary by community size and existing infrastructure. Smaller towns might spend $8–12 million; larger cities could spend $50+ million. Federal and state grants offset some costs, but most communities find they need municipal bonds or philanthropic funding.
Can age-friendly design work in rural areas?
Yes, but with different strategies. Rural communities can’t support dense shuttle services, so they often partner with volunteer driver programs, medical clinics using telehealth, and regional transportation networks. Retrofitting fewer miles of sidewalk and prioritizing connections between essential services (clinic, store, pharmacy) is more cost-effective than comprehensive street redesign.
Do age-friendly changes only benefit older adults?
No. Curb cuts, smooth sidewalks, good lighting, and accessible parking benefit parents with strollers, people with disabilities, delivery workers, and people with injuries or temporary mobility limitations. Accessible housing and transit benefit families and workers of all ages. Age-friendly communities are typically more livable for everyone.
What happens if a town redesigns for aging but people don’t stay?
This is a real risk. Communities that invest heavily may see younger families continue to leave while older residents arrive, shifting the demographic balance further. However, many planners see this as inevitable and preferable to declining population overall. Communities that attract older residents—who own homes, pay taxes, and volunteer—often stabilize economically even if their median age rises.
How do I advocate for age-friendly changes in my community?
Start by joining or forming an age-friendly task force through your city council or senior services agency. AARP’s Age-Friendly Network offers a step-by-step framework. Document barriers seniors face (missing ramps, inadequate lighting, transit gaps) and present data on costs. Build coalition support from business owners, healthcare providers, disability advocates, and religious organizations. Attend city meetings and speak during public comment. Marysville’s changes began after a city councilmember’s mother fell on a cracked sidewalk and broke her hip.
Can renters benefit equally with homeowners?
Potentially, but with complications. Renters benefit from improved public spaces, transit, and services but may face barriers accessing home modifications. Many communities create rental housing funds or incentivize landlords to retrofit units, but these programs are often underfunded relative to demand. Marysville’s rental retrofit initiative serves only about 40 percent of the renters who apply annually.
