Avoiding Scams

Avoiding scams means learning to recognize deceptive tactics, verifying the legitimacy of requests before responding, and knowing who to contact when...

Avoiding scams means learning to recognize deceptive tactics, verifying the legitimacy of requests before responding, and knowing who to contact when something feels wrong. Scammers specifically target older adults because they often have accumulated savings, may be more trusting of authority figures, and sometimes have hearing or vision changes that make it harder to catch inconsistencies in their stories. A real example: An 74-year-old in Wisconsin received a call from someone claiming to be from Medicare, saying his account had been compromised and he needed to verify his Social Security number immediately or face service cancellation.

When he hesitated, the caller became aggressive and created urgency—classic scam tactics that work because they exploit fear and confusion. The good news is that scams are preventable. Most successful scams rely on speed and emotion rather than sophistication. If you can slow down, verify independently, and talk to someone you trust, you’ll stop most scams before they cost you anything.

Table of Contents

How Do Scammers Target Older Adults?

Scammers choose older adults as targets for specific, documented reasons. Older adults often control significant financial assets, may be less familiar with newer technology and communication methods, and may have experienced changes in cognitive speed that make it harder to evaluate information quickly under pressure. Research from the FBI shows that adults over 60 report financial losses to fraud at roughly triple the rate of younger adults, and the median loss per victim is often significantly higher.

The most effective scams combine authority (pretending to be from a bank, government agency, or well-known company), urgency (threatening account closure, legal action, or a time-limited opportunity), and emotional manipulation (fear, greed, or guilt). When a scammer calls claiming to be from the IRS with a tax problem, or emails appearing to come from your bank asking you to “verify your account,” these tactics exploit the natural human tendency to react quickly to problems rather than verify first. The emotional component is crucial—scammers want you making decisions based on worry, not logic.

How Do Scammers Target Older Adults?

Why Verification Matters More Than Gut Feeling

Your gut feeling about whether something seems “off” is valuable, but it’s not enough on its own. Experienced scammers are skilled at sounding legitimate, and you may not have complete information to judge the situation. A Medicare scammer can explain details about the Medicare program convincingly, and a tech support scammer can make a computer screen display warnings that look real. This is why verification—independently checking the claim through official channels—is your most reliable defense. Verification means never calling a number provided by the caller or in an unexpected email.

Instead, go to the official website you know is legitimate (by typing it directly into your browser, not clicking a link), or call the main phone number listed there. For example, if someone claims to be from your bank, hang up and call the number on your actual bank card. If someone claims to be from Medicare, go to medicare.gov directly rather than using a phone number they provided. The limitation here is that verification takes time, and scammers create artificial urgency to prevent you from doing this. Recognizing that pressure to act immediately is itself a warning sign is crucial.

Most Common Scam Types Reported by Adults Over 60 (2024)Impostor Scams (Government)32%Tech Support22%Romance/Confidence18%Prize/Sweepstakes15%Online Shopping13%Source: FBI Internet Crime Complaint Center, Federal Trade Commission

Common Scams Targeting People in Their Later Years

Medicare and health insurance scams are among the most frequent targeting older adults. A typical version: someone calls claiming to represent Medicare and says your coverage will be canceled unless you update your information or pay a fee. Medicare will never call you unsolicited, will never threaten to cancel coverage immediately, and will never ask for payment by gift card, wire transfer, or cash. Real Medicare communications come by mail or happen when you initiate contact. Tech support scams also flourish because they use legitimate-looking computer warnings to create panic. You might see a pop-up warning on your computer claiming your device is infected or locked, and providing a phone number to call.

Real security warnings come from your device manufacturer or your antivirus software that you installed yourself—they won’t pop up unsolicited from unknown sources. If you see a warning you didn’t request, close your browser entirely and don’t call the number shown. Romance scams and grandparent scams specifically exploit emotional vulnerability and the desire to help. In a grandparent scam, someone calls claiming to be your grandchild in urgent trouble—arrested, in an accident, stranded overseas—and needs money wired immediately. Real grandchildren can be verified through a quick call to their actual phone number or to a parent. The emotional urgency of these scams is powerful because the premise (someone you love needs help) is legitimate, even though the crisis isn’t real.

Common Scams Targeting People in Their Later Years

Practical Steps to Protect Your Accounts and Money

The most important practical step is to control how people can reach your money. This means setting up additional security on your financial accounts: two-factor authentication (where you need both your password and a code sent to your phone to access your account), security questions beyond the basics, and purchase limits or alerts when money moves. Contact your bank and ask what security options are available. Many banks now send you a text or email alert when any transaction over a certain amount occurs, which gives you a chance to catch unauthorized activity quickly. For online accounts of any kind, use unique passwords for each one. If you use the same password for your email, your bank, and your utility company, then someone who hacks your email account can access everything.

A password manager—software that stores and generates strong passwords—eliminates the need to remember many passwords and makes this practical. Compared to trying to remember or write down different passwords, a password manager adds security without adding complexity. The tradeoff is that you need a strong master password to access the password manager itself, and you need to set it up initially. Put your name on a do-not-call list (national registry at donotcall.gov) and consider a call filter app. No scam caller respects the do-not-call list, but legitimate telemarketing calls will stop, which means more unwanted calls that remain are more likely to be scams. Call filter apps available through most phone services block or flag suspected scam numbers.

What To Do If You’ve Already Sent Money to a Scammer

If you realize you’ve been scammed, the speed of your response matters. For wire transfers or gift cards, act immediately—within minutes if possible. Call the wire transfer service or the gift card company and report the fraud. If money was transferred through a wire service like Western Union or MoneyGram, the company may be able to stop payment if you call right away. If you bought gift cards and provided codes to a scammer, call the company issuing the cards and report them as fraudulent; the company may reverse the charges if caught quickly enough.

For bank transfers or credit card fraud, contact your bank or credit card company immediately. They will typically reverse fraudulent charges and issue you a new card or account number. Report the scam to the Federal Trade Commission at reportfraud.ftc.gov—this builds a database that helps law enforcement identify patterns. Also report it to the FBI’s Internet Crime Complaint Center at ic3.gov if it involved email or online contact. A limitation here is that law enforcement rarely recovers money from romance scams or similar frauds after the fact, so prevention remains far more effective than recovery. Your bank can protect you better than the police can.

What To Do If You've Already Sent Money to a Scammer

Technology That Can Help You Stay Safe

Your phone and email have built-in protections that can be turned on. Email spam filters automatically move suspicious messages to a spam folder, and can be adjusted to be more or less aggressive. Phone apps can filter spam calls or warn you about potential scams. Your device (phone, computer, or tablet) should have automatic security updates turned on—these patches close vulnerabilities that scammers exploit.

Set this to automatic if you haven’t already. If someone you trust (a family member, friend, or financial advisor) checks in regularly on your accounts and you’re comfortable sharing access, this creates a second set of eyes watching for suspicious activity. Some older adults give their adult children read-only access to their bank accounts, which lets the child spot suspicious transactions without having access to move money. This is an outside verification system that catches problems the account holder might miss.

Building a Network That Watches Out for Scams

One of the most effective protections is a simple agreement with someone you trust: if you receive an unsolicited call or email asking for money, account information, or passwords, you’ll mention it to them before taking action. This person becomes your second opinion on whether something is legitimate. Many successful scams fail at this step because a family member or friend can quickly spot the fraud when the story is told aloud to someone outside the emotional moment.

Community resources exist to help. Many senior centers, libraries, and aging services agencies offer free workshops on recognizing and avoiding scams. Your local police department often has community outreach programs that include scam education. These aren’t one-time fixes—scammers continuously invent new variations—but staying informed and aware significantly reduces your risk.

Conclusion

Avoiding scams depends on three overlapping strategies: learning to recognize common tactics and pressure signs, verifying independently rather than trusting your first reaction, and building a support network that double-checks suspicious requests. None of these requires advanced technical knowledge or extreme isolation from normal communication. The core principle is slowing down—taking time to verify a claim before responding emotionally or financially—rather than accepting the urgency a scammer creates. If you suspect a scam, trust that instinct.

Take time to verify. Talk to someone you trust. Check with official sources directly. And remember that legitimate organizations will never pressure you to act within minutes on a request that involves your money, account information, or personal details. Your next step is to identify one practical protection you can implement this week—whether that’s setting up two-factor authentication on your bank account, enabling call filtering on your phone, or arranging a regular check-in with a trusted family member about suspicious contacts.


You Might Also Like